Read What Our Customers Say About Our Auto Repair Services

At Brown’s Quality Automotive Service, customer satisfaction is our top priority.  If you’ve recently had an experience with our shop, please press the button below to leave a review of our services.

Lydia M. Avatar
Lydia M.
8/28/2025
Great spot, reliable service and amazing pricing!
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Richard M. Avatar
Richard M.
8/26/2025
Had a Prius with an odd electrical issue. The folks at Brown’s diagnosed it correctly and fixed it without trying to sell me anything else. I really appreciate the honesty.
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Maxwell m. Avatar
Maxwell m.
8/21/2025
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Irik R. Avatar
Irik R.
8/18/2025
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Wendy R. Avatar
Wendy R.
5 star rating
8/10/2025
My car broke down on the freeway and the first place we thought to tow it to was Browns. They fixed it fairly quickly. This is our second car we have sent to Brown's and have been happy with the service, the price, and the communication.
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Jed M. Avatar
Jed M.
8/04/2025
After inheriting a 2001 Chevy 2500 HD with 156,000 miles, it was evident the vehicle needed a little attention. Brown's did a thorough assessment and aided me in selecting the best bang for my buck fixes. After the care Brown's provided, it seems the truck has quite a bit more life in it. Thank you Brown's.
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Lee P. Avatar
Lee P.
8/01/2025
A complete 60,000 mile service on my 2017 F150 was completed on time and for the price quoted, which included tax! Robin was professional and very knowledgeable about the work I wanted done. I recommend Brown’s Quality Auto Services for your vehicle maintenance needs.
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Taylor C. Avatar
Taylor C.
7/30/2025
Amazing! I used to take my Audi to the Audi shop over by the PDX airport. They tried over charging me and what they were going to fix wasn’t the problem. Browns found the problem same day and charged me a reasonable price. Amazing service, I will take my Audi here every time!
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Chris L. Avatar
Chris L.
7/30/2025
I blew a cylinder on my 2013 Dodge Journey. Brown's team did a great job, rebuilt my engine and got me back on the road quick. Great service and reasonably priced. Thank you again.
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Denise W. Avatar
Denise W.
7/28/2025
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Ashley S. Avatar
Ashley S.
7/25/2025
Great service, fast and affordable. Great communication.
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Shawnna L. Avatar
Shawnna L.
7/14/2025
I was highly impressed with my entire visit to Brown's. I had recently bought a car for my daughter and was worried I had been scammed. Robin took time to talk with me and reassure me that I had a good used car. As a woman, I often feel unseen in auto shops and even taken advantage of. I had none of those feelings here. Brown's is now going to be my first choice for repair shops going forward.
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bob p. Avatar
bob p.
7/11/2025
I'm real glad I found Brown's. They're friendly, organized, timely, and honest. I found my place for service.
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[ P. Avatar
[ P.
7/11/2025
Was looking for someone good to work on our daughter’s KIA. Found Brown’s online, great reviews. Was not disappointed. Robin was super nice and they did a great job. Highly recommend.
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Troy D. Avatar
Troy D.
7/01/2025
Brought my wife’s 2019 Honda Pilot in for the 105k service which includes timing belt, water pump and spark plugs. They were much cheaper than the dealership and completely open and honest. I came across some information online about this service and some people recommended having the valves adjusted at this time. I asked the mechanic at Browns about this and he said he doesn’t recommend it. He said he has done dozens of these services on these cars and never once did he perform a valve adjustment as they just don’t need it. I truly appreciated his honesty knowledge in this matter. Browns has gained a new faithful customer!
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Mary W. Avatar
Mary W.
6/30/2025
Brown's is the best we have found living here 28 years! Affordable and they always do what's necessary without the upsell. Robin and his crew are efficient and dependable.
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Preston A. Avatar
Preston A.
6/30/2025
I had a recurring check engine code due to a failed sensor. The new sensor Browns installed was faulty but they honored their warranty and found a better quality sensor without trying to upsell me on more repairs. After a few years worth of repairs, I’m confident Brown’s is an honest, high quality repair shop.
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Jim K. Avatar
Jim K.
5/20/2025
In my experience, it’s often difficult to find an honest and reasonably priced auto mechanic. Thank goodness a friend recommended Browns to me. They have always done a great job at a fair price. And always less money than the local dealership. Most importantly, I trust their diagnosis and quality of work. We will be back for all our future repair needs.
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Adam B. Avatar
Adam B.
5/19/2025
Quality and honest work! Definitely will always go here for car work
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Bob P. Avatar
Bob P.
5/12/2025
Friendly and professional. Have used Browns twice for suspension work. Seamless with no issues. Hard to find an honest and good mechanic. Browns will always be my go to.
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MadLink T. Avatar
MadLink T.
4/28/2025
Great shop! Glad I found it!
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stapbl Avatar
stapbl
4/24/2025
I consider Brown’s Automotive to be one of the best finds we’ve had since moving to Vancouver! It is easy to schedule an appointment and they have always been quick to get the work done. This is especially nice, since I have to wait. The chairs in the waiting area are comfortable, by the way!They are competitive in pricing, have always been honest and reliable.I trust Brown’s completely with my 2015 Lexus hybrid.
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william k. Avatar
william k.
4/17/2025
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barbara Avatar
barbara
4/10/2025
My car was serviced in less than 40 minutes. Great job. Will continue to bring my car for it’s regular service and other issues when needed.
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Fullys W. Avatar
Fullys W.
4/07/2025
10 plus years and Robin has always done right and a more than reasonable price.Thank you for getting my brakes done in perfect time.
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Larry R. Avatar
Larry R.
4/02/2025
Recently, I had to have our truck towed because it wouldn’t start. I called Browns Automotive and they were very accommodating and took the truck. They diagnosed the issue and called back within a day. They fixed it promptly. I felt like they were very thoughtful and cared about not only fixing my truck, but also pointed out a couple small things to keep an eye on. I trust this shop and appreciate their service.
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Fred M. Avatar
Fred M.
3/31/2025
Very happy with service.
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Pamela L. Avatar
Pamela L.
3/27/2025
They were great. Will go back again.
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Gayle P. Avatar
Gayle P.
3/24/2025
The folks are Brown’s are knowledgeable and great communicators. I’ve been trusting my car to them for years. Their pricing is fair and transparent as well.
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Taree Avatar
Taree
3/24/2025
I needed to get a quick assessment of a transmission issue for my Lincoln Mkc. I found Browns and made an appt for day after my search. They got my car in, diagnosed the problem and fixed it before the end of day! I don’t remember the last time I had service that quick or thorough. My husband now wants to take his truck to Browns. I appreciate Robin and the team!
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