Read What Our Customers Say About Our Auto Repair Services

At Brown’s Quality Automotive Service, customer satisfaction is our top priority.  If you’ve recently had an experience with our shop, please press the button below to leave a review of our services.

Nick D. Avatar
Nick D.
12/03/2025
Love this shop, had my car in twice over the last year. Great service, fast turnaround and very reasonable pricing. Would recommend highly!
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Maddy C. Avatar
Maddy C.
12/02/2025
Extremely grateful to this team for truly listening to my concerns & inspecting my car thoroughly! I had taken my Corolla to MasterTech for an 8am appt- they blew me off until closing time and diagnosed a glazed belt. I knew this wasn’t true and booked an appointment at Brown’s. They took the time to really look at my car and determined it was a transmission auto. Thank you for the honesty.
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Andrew W. Avatar
Andrew W.
11/19/2025
Nice people and fair price
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Tony C. Avatar
Tony C.
11/17/2025
Service was fantastic and timely. It was really refreshing to talk to a honest mechanic and customer service was great also. I like the fact that they were to get all OEM parts. I will definitely be a return customer for sure
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Fisheye T. Avatar
Fisheye T.
11/17/2025
I have been using Brown's for the last 6 or so years. You can trust their recommendations and job pricing is fair. Due to my distance from their location, I have used a few other shops including factory service. Each time I did, I was frustrated and should have gone to Browns. I trust Brown's and will drive the distance from now on. Just an FYI, I don't typically leave reviews but Brown's is worth the time it takes!
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Eli S.
5 star rating
11/04/2025
Browns is the best! Replaced the spark plugs and gave it a tune up. Runs 100% better! This is my go to guy for auto repair!
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Eli S. Avatar
Eli S.
11/03/2025
Browns did a great job replacing the spark plugs and ignition coils on my 2008 Ford F-150. This is my go to guy for automotive repairs!
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Mick H. Avatar
Mick H.
10/27/2025
I was looking for an honest auto repair and I found one. I will be a repeat customer. Thanks
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Adam R. Avatar
Adam R.
10/27/2025
Robin was very straight forward and helpful. I had a strange sound coming from my brakes and he was honest about them still being in good shape and the options I had. He even found why my air/ heat stunk when it turned on! New cabin filter did the trick! Overall felt very comfortable and confident that Browns would take care of me. Will be taking my car back all other maintenance!
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David D. Avatar
David D.
10/27/2025
I’ve have used Browns Automotive several times and find them to be consistent fair on Price and finish the job on time. I would highly recommend them to anyone.
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Christy A. Avatar
Christy A.
10/22/2025
Super friendly. Will definitely be returning!
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Dennis M. Avatar
Dennis M.
10/20/2025
I've been doing business with Browns Automotive since he opened. He's worked on my 2003 tacoma and my 2010 Rav. We've always felt Robin was straight forward and honest with his diagnosis for repairs needed. Never have I ever felt he was adding things that didn't need to be done. Recently I had dropped off our Rav4 with a front-end noise his repairs where done quickly and at a fair price. I can recommend Browns Auto to anyone with confidence of a good outcome
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Evelina S. Avatar
Evelina S.
10/14/2025
Good service & friendly.
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Daniel H. Avatar
Daniel H.
10/02/2025
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Scott S. Avatar
Scott S.
9/25/2025
Had an auto AC problem. Brown's diagnosed the problem, scheduled me in right away and fixed the problem. A positive experience from beginning to end. Courteous, knowledgeable, and professional. I highly recommend Brown's.
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Sandy C. Avatar
Sandy C.
9/22/2025
This shop gets an A+ extra credit from me. It’s the only place in Vancouver I trust with my X3 for servicing and repairs. Just had my oil changed & she’s purring like a kitten!!! 🙂
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jennifer k. Avatar
jennifer k.
9/22/2025
Honest and fair, we trust Browns with all of our auto care.
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Ben T. Avatar
Ben T.
9/21/2025
I had an amazing experience at Brown's Quality Automotive! I was quoted thousands for a leaky sunroof repair at a Ford dealership, but Brown's fixed it quickly, at a fraction of the cost, and with incredibly friendly service. As a first-time customer, I’m now a lifelong fan and will recommend them to all my friends. Thank you for the excellent service!
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Stephanie H. Avatar
Stephanie H.
9/19/2025
First time using Browns to service my Audi. Very pleased with the experience. I was able to get an appointment quickly, they answered all my questions, and the price was good. They will now be my go-to for taking care of my car.
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Ian B. Avatar
Ian B.
9/17/2025
Briana's is truly amazing! Great service, easy scheduling, very reasonable prices (especially compared to the dealer's quotes), and great work!
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Lyndse N. Avatar
Lyndse N.
9/16/2025
Joe took great care of my GMC and was able to diagnose the issue for me.
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Lydia M. Avatar
Lydia M.
8/28/2025
Great spot, reliable service and amazing pricing!
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Richard M. Avatar
Richard M.
8/26/2025
Had a Prius with an odd electrical issue. The folks at Brown’s diagnosed it correctly and fixed it without trying to sell me anything else. I really appreciate the honesty.
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Maxwell m. Avatar
Maxwell m.
8/21/2025
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Irik R. Avatar
Irik R.
8/18/2025
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Wendy R. Avatar
Wendy R.
5 star rating
8/10/2025
My car broke down on the freeway and the first place we thought to tow it to was Browns. They fixed it fairly quickly. This is our second car we have sent to Brown's and have been happy with the service, the price, and the communication.
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Jed M. Avatar
Jed M.
8/04/2025
After inheriting a 2001 Chevy 2500 HD with 156,000 miles, it was evident the vehicle needed a little attention. Brown's did a thorough assessment and aided me in selecting the best bang for my buck fixes. After the care Brown's provided, it seems the truck has quite a bit more life in it. Thank you Brown's.
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Lee P. Avatar
Lee P.
8/01/2025
A complete 60,000 mile service on my 2017 F150 was completed on time and for the price quoted, which included tax! Robin was professional and very knowledgeable about the work I wanted done. I recommend Brown’s Quality Auto Services for your vehicle maintenance needs.
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Taylor C. Avatar
Taylor C.
7/30/2025
Amazing! I used to take my Audi to the Audi shop over by the PDX airport. They tried over charging me and what they were going to fix wasn’t the problem. Browns found the problem same day and charged me a reasonable price. Amazing service, I will take my Audi here every time!
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Chris L. Avatar
Chris L.
7/30/2025
I blew a cylinder on my 2013 Dodge Journey. Brown's team did a great job, rebuilt my engine and got me back on the road quick. Great service and reasonably priced. Thank you again.
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