Reviews

From start to finish the folks at Browns Auto were helpful, polite, and professional. When I told the service provider that I would have to rent a car, he said he would try and get the vehicle repaired as soon as possible. The service team came through on that and were able to return my vehicle after a day. I really appreciated that!! They had to replace the starter but in doing so they had to remove and reinstall the exhaust manifold as well.

I highly recommend Brown’s Quality Auto in Vancouver, Washington! After my car broke down and had to be towed, they quickly diagnosed the problem and got my car fixed. Tony was wonderful to work with! He provided great communication, kept me informed throughout the process, and made everything easy and stress-free. The service was fast, professional, and reasonably priced. Breaking down is never fun, but Tony and the team at made a stressful situation so much easier. Thank you for the excellent service! I would definitely recommend them to anyone needing a reliable, honest auto shop! 🚗

Great experience. Price was $200 below the quote and $1,500 less than Kendall Hyundai wanted for the exact same thing.Highly recommend.

These folks are always helpful and consistently do great work. I really appreciate their fair pricing and attention to detail. It’s great to have a mechanic I can trust. Highly recommend!

They came recommended and I truly prefer a small shop. I had expensive maintenance done (new timing belt, water pump, spark plugs) but I thought their prices were very fair, their work was well done and they Khephra to the schedule. From now on. I will trust my 2013 Acura RDX to them.

Great auto shop. Very reasonable and great service. Quick turn around.

Great prices & knowledgeable staff. Staff is beyond helpful and our repairs are always finished quicker than expected.

Great prices & knowledgeable staff. Staff is beyond helpful and our repairs are always finished quicker than expected.

I drive a Volvo with no nearby dealers. Brown's has done everything I've needed. Great shop! My car runs perfectly and their costs are low.

Very satisfied with services. Reasonable price for work performed 👍

I have taken my Mustang in a couple times now and the team here is absolutely fantastic! Very communicative through the whole process and straight forward. Highly recommend!

Efficient, fast, and fair.

Great services. Prompt responses. Quality products. We've serviced both Volvos and Volkswagens with Brown's and have had excellent experiences.

Took my truck in for some brake work a couple of months ago. They got me in right away and made the repairs in great time. They noticed a problem with U-joints and were able to do the repairs a couple of days later. I was in the process of moving and really couldn't be without my truck. They did a great job and were quick with the repairs. I will definitely be a return customer. I highly recommend Browns Automotive.

This is a follow up to our original review for 2013 Genesis that resurrected & then totally irrevocably DIED & as we were told " just tow it to us & we'll sort it out". We did & they did!!! 1 1/2 days later we were told" it's fixed & ready to go"!!! YAYYY!!! Not the original electrical problem but the alternator had to be replaced after troubleshooting the whole engine --- This saved us quite a bit of money & time - considering Hyundai dealership told us it would be at least 2 weeks before we could get it in -- Browns Automotive lives up to its name-- It's a Quality business and we are so happy to have found them!!! Thank you again!

We had to have our car towed to Brown’s. They were able to diagnose the issue the same day and repaired the following day. Professional, pleasant, easy to talk to. Great service and work. Thank you.

This auto mechanic was the only one out of more than 7 other mechanics who solved a problem in my car. This mechanic is the most informative mechanic. HONEST. I have given him the worst of mechanical problems and he has solved them all effectively he is extremely talented and understands vehicles foreign and standard. He doesn’t talk much but when he does best to listen. I highly respect this mechanic and his staff. They are human but as a mechanic he gets above 5 stars. Reasonable rates. I had work done on my American vehicle and my foreign vehicle and had others had their vehicles worked on there and all successful. This mechanic expresses much detailed experience and knowledge. Certified in standard and foreign. Thanks for your help and service

The people here have always been genuinely nice and helpful. The repair was explained to me and the pricing was clear. I feel comfortable and confident with the people and work being done at Brown's.

These guys are strait. I have old cars but they always work hard getting the parts. In several instances I was able to see that they are fixing only what's broke and charging me only for work they have done. I'm very happy with my experience with Browns Automotive.

Brown's automotive repeatedly has gone above and beyond the call of duty to ensure my car worked perfectly. They always take the car on time, finish it on time, and give the exact diagnosis which saves me money! I was told by other shops that my engine needed to be rebuilt and thats why my engine was ticking. Mr Brown found that one of my spark plugs was loose and needed to be replaced and the ticking stopped. This save me a lot of hassle and thousands of dollars! They're very friendly and have guaranteed their work! Highly recommended.

We have been bringing our cars to Brown's Quality Automotive Service for many years. When you find a good, honest, and trustworthy mechanic you stick with them!

Great service

2500 dollars later problem and never repaired worse than it was brought it back 9 times and lost parts never replaced

My 2013 Hyundai Genesis decided it was going on vacation--- dashboard lights gone - clock gone - radio gone - alllll gone & no way would it start until it decided it felt like it - seriously no jumpstart - tightened cables and then husband pounded on it --- VOILA!! Lights camera action!! Until it happened again & again --- same routine - this was a daily occurrence for 5 days --We found Browns Quality Automotive - scheduled the appointment - spoke with the gentleman at the desk describing the problem- when we mentioned that all electrical just died -'lost radio programming- & clock -- his eyes lit up & said that it sounded familiar!! YAYY!! Left the car & got our call back later that same day---We were told to put new batteries in key fobs & make sure they don't start dying -- because that can cause the whole system to collapse--- New key fob batteries & away we go! No further problems!!! So far( fingers crossed) And the best part was telling us if it happens no matter what time to call -- during business they'll get help to us - after hours at least they will have our msg !! We are very impressed & yep - we feel that we have found excellent service for my aging Genesis!!! Thank you so much!

I arrived for my appointment on an earlier day than scheduled. Very. Nice and accommodating and tried diagnosing the issue. Could not duplicate but found potential solution by reviewing technical bulletins. Issue has not recurred but if does, they will dig deeper.

Great service seemed very knowledgeable right upfront explained what they were doing, and I was satisfied with the results

They got my A/C up and running for a fair price.

Great little family owned spot on St. John’s. Polite staff and quick efficient service!

We had our 2024 Subaru serviced at Brown's, (engine oil and filter, front and rear differential lube change, and CVT fluid change) and as usual the service was fantastic. We recommend Brown's for everyone needing automotive work.