Read What Our Customers Say About Our Auto Repair Services

At Brown’s Quality Automotive Service, customer satisfaction is our top priority.  If you’ve recently had an experience with our shop, please press the button below to leave a review of our services.

Steve “. Avatar
Steve “.
7/21/2024
For value, honesty and dependability, this is the place to bring your car or truck. It's the only place we've brought our cars for the last 10 years! They're the BEST!!
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margaux h. Avatar
margaux h.
7/20/2024
The Best ever 🎉
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Jakk B. Avatar
Jakk B.
7/18/2024
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Phil P. Avatar
Phil P.
7/18/2024
Excellent service!
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Ronald J. Avatar
Ronald J.
6/25/2024
Very knowledgeable, Dependable, and willing to speak with you.
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Dave C. Avatar
Dave C.
6/22/2024
Dealing directly with the owners was great. Diagnosis was finished promptly and problem found was fixed well. We will not hesitate to go back.
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Desiree T. Avatar
Desiree T.
6/21/2024
Got me in the next day and had my car services in an hour. I was so thankful as I had plans later in the day. They take very good care of both my vehicles.
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Michael E. Avatar
Michael E.
6/20/2024
They got my car in, fixed it and got it back to me, very easy.
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Lisa H. Avatar
Lisa H.
6/19/2024
Excellent service and had the car done on time as always.
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Helios O. Avatar
Helios O.
6/19/2024
I have taken 3 vehicles to this shop. Robin always does a good job of explaining my options, and is thorough in his inspection of the problems. I have had no issues with the repairs, always on time. definitely the "go to" mechanic if you want it done right!
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Branden H. Avatar
Branden H.
6/06/2024
They were completely transparent and honest with me every step of the way. Even after completing what I had requested they informed me that it didn't fix the problem I was having and wouldn't charge me. Unfortunately to fix the actual problem was a bit out of my budget for now. I will absolutely be coming back as soon as I can.
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Felecia M. Avatar
Felecia M.
3/17/2024
I had a very stressful situation with my car, they saved me and got me back on the road! Tears of joy were cried.
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Jonn L. Avatar
Jonn L.
12/30/2023
It took a while, but the car was fixed that has run well. Unfortunately, something else has come up so back I come.
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Denise B. Avatar
Denise B.
5 star rating
11/08/2023
They do excellent work, they have always made availability for me, always pleasant to work with. They communicate very well, I don't think I would ever take my car anywhere else! Very trustworthy and honest
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Robert Moss
11/03/2023
Customer service is sub par.
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Kathy O. Avatar
Kathy O.
5 star rating
11/02/2023
The Browns are an amazing power duo who are frank, straightforward, and very open to answering my many questions. I was in the market for a used car, and have been having so much trouble just initially wading through all the scammers. When I finally found a car that seemed like a reasonable buy, I took it here for a pre-purchase inspection. I am new to the area, and just didn't have any recommendations for a good local mechanic. I found this shop via Google. I came a bit earlier than the seller to resolve the payment, as well as ask my many questions about tips and tricks for the buying process, as well as huge red flags. They were so patient, very attentive, and didn't sugar coat their words. I was able to pay without an issue for the inspection, and they were nice enough to accommodate and send the report via email and offered to call me to discuss results later in the day, as I had to get to work. They were very straightforward about what they can look at with the inspection, what they probably wouldn't as there was no reasonable way to do it, and gave me advice on info to ask the sellers. Ultimately, I did not buy the car I brought to the shop, as I got estimates on how much it would cost for general maintenance that the seller told me had supposedly already been done. Definitely dodged a bullet!
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justin b. Avatar
justin b.
9/09/2023
08 Acura TL water pump timing belt repair fast friendly honest service
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S M. Avatar
S M.
8/24/2023
Good service. They were able to get our SUV in on short notice. However, they did forget to secure a radiator hose clamp. I was able to find it quickly and to secure it myself, no harm done. Even with that, we will use them again. Thanks.
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Jason S. Avatar
Jason S.
8/19/2023
Did a great job working on my jeep, and dealing with my horrible insurance company. Got us the best he could
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Allen B. Avatar
Allen B.
7/27/2023
Pre-purchase inspection saved me from purchasing a vehicle that was structurally compromised. Money well spent even when the news isn't what you wanted to hear.
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Ananda B. Avatar
Ananda B.
6/23/2023
They did a great job in my daughters Honda civic hybrid
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David P. Avatar
David P.
6/22/2023
My buddy Corey recommended Browns to me years ago and I have been going to them ever since almost exclusively for all of our car repairs. They are honest and fair and have done great work. If there was ever an issue, they handled it . It's very hard to find a shop you can trust these days . I am glad I found one that I can
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Joseph C. Avatar
Joseph C.
5/25/2023
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Larry R. Avatar
Larry R.
5/24/2023
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Rhonda G. Avatar
Rhonda G.
3/31/2023
Car is still @ Browns. I am happy with them so far...
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Morgan R. Avatar
Morgan R.
3/19/2023
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Caleb D. Avatar
Caleb D.
3/02/2023
I needed a new rack and pinion with tie rods and browns hooked it up! They were super quick and effective with the replacement. Awesome company and always willing to help answer questions, 10/10 customer service and work! Definitely recommend this company for any repairs!
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JoAnn D. Avatar
JoAnn D.
2/15/2023
Very friendly and informative staff. Had to go back for a loose hose and they fixed it right away.
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Kyle D. Avatar
Kyle D.
1/17/2023
Professional and reasonable pricing
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larry M. Avatar
larry M.
1/04/2023
Great work and great people. Very trustworthy worth every penny.
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Reviews in Vancouver WA

Serving Customers in the Greater Vancouver WA Area

Vancouver | Camas | Washougal | Battle Ground | Brush Prairie | Hazel Dell | Salmon Creek | Orchards | Fishers Landing | Cascade Park | Ridgefield | La Center

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