Read What Our Customers Say About Our Auto Repair Services
At Brown’s Quality Automotive Service, customer satisfaction is our top priority. If you’ve recently had an experience with our shop, please press the button below to leave a review of our services.
JoAnn D.
2/15/2023 - Google
Very friendly and informative staff. Had to go back for a loose hose and they fixed it right away.
Kyle D.
1/17/2023 - Google
Professional and reasonable pricing
larry M.
1/04/2023 - Google
Great work and great people. Very trustworthy worth every penny.
Joy S.
12/13/2022 - Google
I recently went to Brown’s because my car was making a squeaking noise. I was able to get an appointment quickly and the mechanic was honest! I highly... read moreI recently went to Brown’s because my car was making a squeaking noise. I was able to get an appointment quickly and the mechanic was honest! I highly recommend this place! hide
Bailey T.
9/30/2022 - Google
My family has been very lucky to have Browns as our go to mechanic. They are always 100% honest with the work they do on your vehicle and are truly a ... read moreMy family has been very lucky to have Browns as our go to mechanic. They are always 100% honest with the work they do on your vehicle and are truly a God-send. I was told by another shop that I had a grocery list of issues with my back brakes, that would have cost me hundreds in repairs, I knew something wasn’t right so I took it to Browns and *surprise* nothing was wrong with it! As a Woman, taking your car in can be nerve wracking because you never know if you’ll be taken advantage of. I will always put my trust with Browns to take care of not only my car, but me too. Thank you Browns! 🙂 hide
AP Bagby
9/26/2022
Back in April of this year, Brown Quality Automotive repaired my car after I was involved in an accident. The customer service is AWESOME! They did gr... read moreBack in April of this year, Brown Quality Automotive repaired my car after I was involved in an accident. The customer service is AWESOME! They did great work and I had my car back within 15 days. My car insurance provider and been calling different shops within 20 miles for over 3 weeks of where I lived and they were all saying I would have to wait 8-12 weeks before they could work on my car, which was unacceptable. My son reminded me of Brown Quality Automotive. I called and asked if I could on their appointment list to get my car repaired. I was immediately told they only had 2 cars in the shop and they were customers of my insurance company! They picked up my car within 48 hours.
My car looked like brand new money when I picked it up. I’m truly grateful for Brown Quality Automotive because I was able to go back to work! Thank you. hide
My car looked like brand new money when I picked it up. I’m truly grateful for Brown Quality Automotive because I was able to go back to work! Thank you. hide
Colleen A.
9/22/2022 - Google
Thank you to Brown's Automotive for helping me out today! A warning light came on my dash letting me know my tires needed air. There were no air machi... read moreThank you to Brown's Automotive for helping me out today! A warning light came on my dash letting me know my tires needed air. There were no air machines available at nearby gas stations so I whipped into Browns to see if they could help me. They were super helpful -- checked and corrected my tire pressure so I could get on my way! Their kindness made the difference between a frustrating morning and a really nice morning!! hide
MICHAEL STUBBS
9/12/2022
local shop owner, always honest about what needs to be done and what should or will soon need repaired. never try to upsell. they have been my go to m... read morelocal shop owner, always honest about what needs to be done and what should or will soon need repaired. never try to upsell. they have been my go to mechanic for over 20 years, no need to go anywhere else. hide
Joanne Granado
9/07/2022
I brought my Volvo in to get brakes. They inspected the brakes and I was told they didn’t need to be replaced. There was NO FEE for the inspection! Th... read moreI brought my Volvo in to get brakes. They inspected the brakes and I was told they didn’t need to be replaced. There was NO FEE for the inspection! This is the second time I’ve brought my Volvo to them for major services and have been extremely happy. I’ll continue to use Brown’s for my automotive needs. hide
Todd O.
8/06/2022 - Google
I can't say enough about how great it has been working with Brown's. They are skilled, caring, and honest. I have used them many times, most recently ... read moreI can't say enough about how great it has been working with Brown's. They are skilled, caring, and honest. I have used them many times, most recently for a complete engine replacement on my 2010 VW Tiguan. Talking through the options against the backdrop of buying a new, used car, totally with my best interests at heart, we made the decision. From what I can tell, all is good and I saved thousands. hide
Todd O.
7/08/2022 - Google
I can't say enough about how great it has been working with Brown's. They are skilled, caring, and honest. I have used them many times, most recently ... read moreI can't say enough about how great it has been working with Brown's. They are skilled, caring, and honest. I have used them many times, most recently for a complete engine replacement on my 2010 VW Tiguan. Talking through the options against the backdrop of buying a new, used car, totally with my best interests at heart, we made the decision. From what I can tell, all is good and I saved thousands.Services: Auto engine diagnostic, Auto maintenance, General repairs & maintenance, Engine repair, Oil change, Brakes hide
Dennis B.
6/24/2022
6-24-2022: Robin and his crew are the best! I brought in my 2012 Ram 1500 4X4 which I thought had a fuel pump issue. Robin, do to his troubleshooting ... read more6-24-2022: Robin and his crew are the best! I brought in my 2012 Ram 1500 4X4 which I thought had a fuel pump issue. Robin, do to his troubleshooting on this problem found the issue. It was not the fuel pump but the TIPM module which houses the relay for the fuel pump to run. The modules are not available, until possibly almost 2 months, maybe. Here I am thinking I am out of a vehicle for work for who knows how long. Well Robin did more research on the issue and through a good source found a fix for this problem. He was able to bypass the relay and install a new relay kit. I guess this issue has been around for a while with some Chrysler/Dodge vehicles for a few years. The fix would usually need the entire module replaced. Well with that said he called me back and said I have a fix to get you back on the road, I was so grateful to hear that. I picked up my truck today and it ran like a champ thanks to Robin and now I am back on the road. Robin went the extra, extra mile to get my vehicle running, I don't think allot of places would have gone as far as he did, he is awesome, and so is his crew! I have been a long time customer at Browns and would never take my vehicle anywhere else, they are professional, highly skilled, honest and most of all really great people!. Thank you again Robin for all that you and your crew does day in and day out. Dennis. hide
Audra H.
6/06/2022 - Google
Brown's Automotive came to my rescue! And then charged me nothing!!! I realized I had a flat time as I was driving by and pulled in to their parking l... read moreBrown's Automotive came to my rescue! And then charged me nothing!!! I realized I had a flat time as I was driving by and pulled in to their parking lot. The whole team literally dropped what they were doing and immediately inspected the tire, found the nail culprit, and suggested the best place to go to repair it. The owner/manager refused to take any money from me. It's easy to think that this type of neighborly and even good samaritan service doesn't exist anymore. But Brown's proved that it does indeed. Thank you Brown's Team!!! hide
Todd Q.
5/24/2022 - Google
Audra H.
5/24/2022 - Google
Brown's Automotive came to my rescue! And then charged me nothing!!!I realized I had a flat time as I was driving by and pulled in to their parking lo... read moreBrown's Automotive came to my rescue! And then charged me nothing!!!I realized I had a flat time as I was driving by and pulled in to their parking lot. The whole team literally dropped what they were doing and immediately inspected the tire, found the nail culprit, and suggested the best place to go to repair it.The owner/manager refused to take any money from me. It's easy to think that this type of neighborly and even good samaritan service doesn't exist anymore. But Brown's proved that it does indeed.Thank you Brown's Team!!!Service: Auto tire replacement hide
Denise B.
5/12/2022 - Google
Great place, super nice team and they have always treated us with respect, reasonable prices and they do excellent work in a timely manner. I won’t ta... read moreGreat place, super nice team and they have always treated us with respect, reasonable prices and they do excellent work in a timely manner. I won’t take my car anywhere else!! Sooo glad I found them!! hide
Ryan T.
4/30/2022 - Google
Brown's is the BEST auto mechanic I've been to in years. I had about 5 major issues to get fixed on my 97 Honda and they got 4 done in a little over a... read moreBrown's is the BEST auto mechanic I've been to in years. I had about 5 major issues to get fixed on my 97 Honda and they got 4 done in a little over a week. I was super impressed and will take it back for more fixes in the future. They're affordable, local, and do a really good job repairing cars in a timely manner. Highly recommend! hide
Jeremy B.
4/26/2022 - Google
Robyn and crew are outstanding..quick turn around..dependable and honest!
Ashley R.
4/24/2022 - Google
Expensive for what I had done. Very nice and quick.
Sheku Y.
4/02/2022 - Google
Quality is what keeps me going to Browne's i am always please
Mike W.
2/17/2022 - Google
Great work
Mike W.
2/17/2022 - Google
Great work
Joe H.
1/17/2022 - Google
I broke down on the side of the road and these guys helped me out and were great!
Keegan B.
1/17/2022 - Google
Fantastic local mechanic. I’ve had a couple big repairs done here - radiator, distributor, head gasket… The shop is owned by good, honest, and skilled... read moreFantastic local mechanic. I’ve had a couple big repairs done here - radiator, distributor, head gasket… The shop is owned by good, honest, and skilled people who work very hard and do an excellent job, and always at a reasonable price. hide
Joe H.
1/17/2022 - Google
I broke down on the side of the road and these guys helped me out and were great!
Keegan B.
1/17/2022 - Google
Fantastic local mechanic. I’ve had a couple big repairs done here - radiator, distributor, head gasket… The shop is owned by good, honest, and skilled... read moreFantastic local mechanic. I’ve had a couple big repairs done here - radiator, distributor, head gasket… The shop is owned by good, honest, and skilled people who work very hard and do an excellent job, and always at a reasonable price. hide
Paul H.
12/17/2021 - Google
Took my truck in for a misfire problem there team got it fixed for a reasonable price, and they managed to get me in that day with out a appointment, ... read moreTook my truck in for a misfire problem there team got it fixed for a reasonable price, and they managed to get me in that day with out a appointment, much appreciated hide
Paul H.
12/17/2021 - Google
Took my truck in for a misfire problem there team got it fixed for a reasonable price, and they managed to get me in that day with out a appointment, ... read moreTook my truck in for a misfire problem there team got it fixed for a reasonable price, and they managed to get me in that day with out a appointment, much appreciated hide
Cody A.
10/17/2021 - Google
Excellent local auto shop. Came in for a timing belt replacement and had previously received many quotes from other auto shops and Brown's not only wa... read moreExcellent local auto shop. Came in for a timing belt replacement and had previously received many quotes from other auto shops and Brown's not only was far more affordable but they were fast about the repair.Highly recommend going here if you live in the Vancouver area! hide
Cody A.
10/17/2021 - Google
Excellent local auto shop. Came in for a timing belt replacement and had previously received many quotes from other auto shops and Brown's not only wa... read moreExcellent local auto shop. Came in for a timing belt replacement and had previously received many quotes from other auto shops and Brown's not only was far more affordable but they were fast about the repair.Highly recommend going here if you live in the Vancouver area! hide
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